Terms of Service

Terms of Service – Tmedals.com

Entity: Tmedals.com (operated by Suzhou Galaxy E-Commerce Co. LTD)
Contact: info@tmedals.com

1. Acceptance of Terms

By accessing or using www.tmedals.com (the “Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use the Website. We reserve the right to update or change these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

2. Use of Website

You may use this Website only for lawful purposes. You agree not to:

Use the Website in violation of applicable laws or regulations.
Copy, distribute, or exploit Website content without prior written permission.
Interfere with the operation or security of the Website.

We may restrict or terminate access if you violate these Terms.

3. Intellectual Property

All content on this Website, including text, images, logos, graphics, and product designs, are owned by Tmedals or its licensors and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.

4. Product Information & Orders

We make every effort to display product details accurately; however, variations may occur (e.g., color differences due to display settings).
Prices and availability are subject to change without notice.
All orders placed are subject to our acceptance. We may cancel or refuse any order for any reason. If payment has been made, we will issue a refund.

5. Shipping & Delivery

We ship orders worldwide. Estimated delivery times are provided for convenience and are not guaranteed. Shipping costs, duties, and taxes are the responsibility of the customer unless otherwise stated. See our Shipping Policy for details.

6. Returns & Refunds

We offer a 30-day return policy subject to eligibility. Certain items (e.g., custom-made medals, ribbons, handcrafted items, sale items, or gift cards) are non-returnable. Refunds are processed to the original payment method unless store credit is chosen. See our Return & Refund Policy for details.

7. User Accounts

Creating an account is optional. If you register, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

8. User-Generated Content

If you submit reviews, comments, photos, or other content, you grant Tmedals a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content. You represent that your submission does not infringe third-party rights and complies with applicable law.

9. Limitation of Liability

The Website and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Tmedals is not liable for damages arising from use of the Website or products, including indirect or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless Tmedals, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses resulting from your use of the Website or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the jurisdiction where our principal place of business is located. Any disputes shall be resolved exclusively in the competent courts of that jurisdiction.

12. Termination

We may terminate or suspend your access to the Website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our interests.

13. Changes to Terms

Effective: 31 August 2025.
We may modify these Terms at any time by posting the revised Terms on this page. Continued use of the Website after such changes constitutes acceptance.

14. Contact Information

For questions about these Terms, please contact us at:
📧 Email: info@tmedals.com
📍 Registered Business Address (for compliance purposes):
Suzhou Galaxy E-Commerce Co. LTD
Jiang Qian Road No.116, Yi Jing Hua Yuan, Building 3, Room 705
Suzhou, Jiangsu Province, China